ISO 10002 – Compliant Management System
ISO 10002 compliants management system provide guidance on the process of compliants handling related to products within an organisation,including related,design,operation,maintenance and improvement.
Benefits of ISO 10002
- Ability to retain the loyality of customers.
- Ensures a consistent process to handle customers,which enable to identify causes and eliminate the causes of comaplaints.
- Provide complainants with an open,effective and easy – to – use compliants process etc